The hub of any business and especially, the central strength of Click Effects, is our unmatched commitment to providing the very best support for our products and services possible. Our service and tech team has been carefully crafted and ultimately dedicated to providing the best and most courteous, professional empathetic and friendly support at all times.
We pride ourselves on not only the quality of our service, but the amount of hours we are available. We understand that live events do not happen between 9 AM and 5 PM and we realize that live event production is an ongoing job for everyone involved. Thus, we make ourselves available virtually at all times.
We also provide intensive training for our Click Effects systems and installation for our video systems as well. We realize that first and foremost, we are in the service business and we intend to always maintain service as a priority of the highest order. All of our development, sales and support teams are dedicated to you, our customers. This is what we do and providing the best possible service is the only way we desire to operate our business.
It is from suggestions and advice from the most important people in our company, our customers, that the Click Effects family of products continues to grow. Thank YOU for trusting us.
"Question resolved within minutes... Wonderful!"
Nick Juhasz - Akron Aeros
"Honestly, the service and assistance that Click Effects has provided has been a wonderful relief. Not being a computer wizard I've received an amazing amount of help to maximize this software that is making our new scoreboard worth every penny."
Chuck Johnson - Las Vegas 51's
"Amazing job... walked me straight through everything I needed to know... made sure I understood everything. This was a great and easy process for us. Best response we have ever gotten from anyone we have ever dealt with at WKU! Thank you."
Matt Morrison - WKU Athletics
"I was having an intermittent problem while switching songs with the double click method. The technician experimented with the system and discovered the reason for the problem. The technician also corrected me on EQing. What I liked is that the technicians know what they're talking about and there was absolutely no B.S. Right to the problem and right to solution. I've contacted Click Effects three or four times since Oct. 2006 and each time has been wonderful..."
Ted Leonard - Arizona Sundogs Hockey Club
"I was amazed at the speed and accuracy... I was also excited to watch a pro at work. A perfect 10!"
Jay Flats - H.G.I.